1. General Information
These Terms and Conditions define the rules for using the website operated under the brand OdysseyStudioArt and for purchasing digital products available through the online store.
The store offers digital educational materials for children, including printable activity books, worksheets, digital tracing files, and related creative learning resources. Selected printed books are offered through external platforms such as Amazon.
By using this website or placing an order, you agree to these Terms and Conditions.
2. Definitions
- Seller – the owner and operator of the OdysseyStudioArt website
- Customer – any individual or entity making a purchase through the website
- Digital Products – downloadable files such as PDF, PNG, JPG, or Procreate files
- Store – the online store operated on the OdysseyStudioArt website
3. Scope of Products
The store offers:
- digital educational products delivered electronically
- instant downloads after payment confirmation
- no physical products shipped directly from this website
Printed books are sold separately via external platforms (e.g. Amazon) and are subject to the terms and policies of those platforms.
4. Placing Orders
Orders may be placed through the online store 24/7.
To place an order, the Customer must:
- select products
- provide required information
- complete payment using available payment methods
After successful payment, access to digital files is provided immediately or via email.
5. Marketing Communications
When you complete any order (including free $0.00 products), we process your email address as part of the transaction.
By completing any purchase (paid or free), you agree that we may send you informational and promotional emails related to your purchases, similar products, new freebies, updates to products you have downloaded, exclusive offers and other news about Odyssey Studio.
You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in every promotional email or by contacting us via contact form. Unsubscribing will not affect your ability to access products you have already purchased/downloaded.
6. Prices and Payments
All prices displayed in the store are listed in the applicable currency and are final.
Due to the digital nature of the products:
- prices may include applicable taxes depending on the Customer’s location
- payment must be completed in full before access to files is granted
Accepted payment methods are listed on the website during checkout.
7. Delivery of Digital Products
Digital products are delivered electronically.
Delivery methods may include:
- direct download links
- access via customer account
- email with download instructions
The Customer is responsible for ensuring access to a valid email address and compatible devices.
8. Right of Withdrawal and Refund Policy
Due to the nature of digital products:
- digital downloads are non-refundable once access has been granted
By completing a purchase, the Customer expressly agrees to the immediate delivery of digital content and acknowledges the loss of the right to withdraw from the contract.
Refunds may be considered only in exceptional cases, such as technical issues preventing access to purchased files.
9. Intellectual Property and License
All digital products available in the store are protected by copyright law.
Upon purchase, the Customer receives:
- a non-exclusive, non-transferable license
- for personal use only or classroom use by the purchasing educator
The Customer may not:
- resell or redistribute files
- share files publicly or privately
- upload files to other platforms
- claim authorship of the materials
Violation of these terms may result in legal action.
10. Technical Requirements
To use digital products, the Customer may need:
- a device capable of opening PDF, PNG, JPG, or Procreate files
- a printer or compatible tablet/app for digital use
The Seller is not responsible for issues resulting from incompatible devices or software.
11. Complaints and Support
Customers may submit questions or complaints via the contact form or email provided on the website.
Complaints should include:
- order details
- a description of the issue
The Seller will respond within a reasonable timeframe.
12. Personal Data and Privacy
Personal data is processed in accordance with applicable data protection laws and the Privacy Policy available on the website.
The Seller uses personal data only for order processing and communication purposes.
13. External Platforms
Products sold via external platforms (such as Amazon) are subject to the terms and conditions of those platforms.
The Seller is not responsible for policies, payments, or delivery methods of third-party services.
14. Changes to the Terms and Conditions
The Seller reserves the right to update these Terms and Conditions at any time.
Changes take effect upon publication on the website and do not affect orders placed prior to the update.
15. Governing Law
These Terms and Conditions are governed by applicable laws of the Seller’s country of residence, unless mandatory consumer protection laws provide otherwise.
16. Contact Information
For any questions regarding these Terms and Conditions, please contact the Seller via the contact page available on the website.